English Exam Paper 16 May - The Green Institute

Welcome to your English Exam Paper 16 May

Q.1 Read the passage given below and answer the questions that follow: (10 Marks)

Riya and the Lost Puppy
One sunny morning, Riya was walking to the park near her house. As she walked past the big
tree, she heard a soft sound. “Woof! Woof!” It was a small brown puppy sitting under the tree,
looking scared and hungry.
Riya looked around, but no one was there. She gently picked up the puppy and gave it some
water from her bottle. The puppy wagged its tail and licked her hand. Riya smiled and took the
puppy home.
At home, Riya gave it milk and a warm blanket. She made a small bed for the puppy and
named it Bruno. The next day, she made posters to find its owner. After two days, a man came
looking for his lost puppy. He was so happy to see Bruno again and thanked Riya for her
kindness

A. Answer the following questions: (1 mark each)

1. Where did Riya find the puppy?

2. What did the puppy look like?

3. What did Riya give the puppy to drink?

4. What name did Riya give to the puppy?

5. How did the real owner find Bruno?

B. Fill in the blanks: (1 mark each)

6. Riya was walking to the ______ near her house.
7. The puppy wagged its ______ and licked her hand.
8. Riya made a small ______ for the puppy.

C. Write True or False: (1 mark each)

9. The puppy was found inside Riya’s house.
10. Riya helped the puppy find its owner.

Q.2 Hospitality Sector: Situational Questions and Answers (10 Marks) Write suitable answers to the following situations:

1. A guest complains that the food served is cold and not as per their request. How will you

handle the situation as a server?

2. A guest at the hotel reception is upset because their room is not ready even after check-in time.

3. A guest asks for a service that is against hotel policy (e.g., smoking in a non-smoking room).

4. A guest leaves behind a valuable item in the room after checkout.

5. A foreign guest is having trouble understanding the menu. What would you do?

Q.3 Write down your brief introduction. (8 Marks)

Q.4 Write down your daily routine. (8 Marks)

Q.5 How will you plan your best friend's birthday? (8 Marks)

Q.6 Why did you choose hospitality as your profession? (8 Marks)

Q.7 Why do you want to relocate? (8 Marks)

Name