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Hospitality Management

Hospitality Guest Oriented Questions What is the primary goal of hospitality management? a) Maximizing profits b) Ensuring guest satisfaction c) Reducing costs d) Expanding business locations Which of the following is a key component of exceptional customer service? a) Minimal interaction with guests b) Personalized service c) Strict adherence to policies d) Limiting guest requests […]

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English Hospitality Terminilogy

Please write the meaning and make sentences of the below hospitality terms : A Amenities Accommodation All-Inclusive Arrival Air conditioning Assistant manager Airport shuttle Atrium Automated check-in Audit (Night audit) B Bellboy (or Bellhop) Banquet Booking Buffet Bar Breakfast Butler Business center Bedding Ballroom Boutique hotel Barista Bell desk Beverage Business traveler C Concierge Conference

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WSET Level 2

WSET Level 2 Awards in Wines   What is WSET ? WSET is Wines and Spirit Education Trust. Is the WSET Level 2 hard? The WSET 2 multiple choice exam is relatively easy when you know your stuff (compared to the WSET 3 when blind tasting and short essay writing get involved). Use process of elimination to

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