Hotel management

Customer Service in Hospitality Industry

What is the primary objective of customer service in the hospitality industry? a) Maximizing profits b) Creating memorable experiences c) Reducing operating costs d) Expanding the business globally What does the term “anticipatory service” mean in the context of hospitality customer service? a) Responding to customer complaints promptly b) Identifying and meeting customer needs before …

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Housekeeping Department In Hotel

Housekeeping Department The Housekeeping Department plays a crucial role in the overall functioning of a hotel. It is responsible for maintaining cleanliness, orderliness, and aesthetic appeal throughout the property, ensuring that guests have a comfortable and pleasant stay. Here is an introduction to the Housekeeping Department in a hotel: Roles and Responsibilities: Cleaning and maintaining …

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Chicken Straganoff

Introduction: Welcome to The Green Institute, where aspiring chefs hone their skills and embark on a culinary journey. In this blog post, we will delve into the exciting world of food production and share a delicious recipe prepared during one of our practical sessions. Additionally, we’ll provide information about The Green Institute and highlight that …

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customer service

INTRODUCTION TO FOOD SERVICE INDUSTRY

  TOPIC – 1  (INTRODUCTION TO FOOD SERVICE INDUSTRY)   Introduction:   The food and beverage service industry is a vital component of the hospitality sector, offering a diverse range of opportunities for aspiring hotel management professionals. This dynamic field encompasses various sectors, including restaurants, hotels, cafés, bars, and catering services. As a student of …

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