Exam = Housekeeping & Front office
Q1 – What is the front office ?
Q2 – Roles & Responsibilities of F.O?
Q3 – sections of the front office. ?
Q4- modes of F.O. payment in?
Q5 – software in the front office? HFDS?
Q6- types of room.?
Q7- sources of reservation?
Q8- What are the factors for changing room rates?
Q9- what are room rate?
Q10- what is check in and check out. ?
Q11- why front office ?
Q12- Job opportunities in the front office?
Q13- what is the menu?
Q14- how you will plan a menu?
Q15 – define hotels + hospitality?
Q16 – what are the qualities of F.O. staff.?
Q17 – how do you see growth in an F.O.?
Q18 – Is FO an appropriate option.? For Girl. ?
Q19- What is the guest folio?
Q20- What is the difference between a refund and a cancellation?
Q1- What is hospitality?
Q2- Roles and responsibilities of hospitality?
Q3- What is R1 – R9?
Q4- Why housekeeping is known as the backbone of the hotel?
Q5- What are you can see in a bathroom?
Q6- What are the job opportunities in housekeeping?
Q7- Is House keeping appropriate for girls?
Q8- how is Housekeeping linked with other departments?
Q9- Name 10 flowers that we can use for decoration in the hotel room.
Q10- what are the steps for cleaning utensils?
Q11- Why did you choose hospitality?
Q12- How you will decorate a room for the birthday party?
Q13- how you will decorate a room for a honeymoon couple?
Q14- What are the electric items you see in a room?
Q15- Where do you see yourself in 5 years?
Q16- Housekeeping department is the major department for hotels?
Q17- Form – C?
Q18- What is RRR?
Q19- Definition of HRACC?
Q20- Definition of the hotel?
Q21- What is linen?
Q22- Does this industry give you a chance to explore the world?
Section C – Full-Form Question
Q1- What is the full form of PMS?
Q2- What is the full form of OTA?
Q3- What is the full form of CRS?
Q4- What is the full form of ADR?
Q5- What is the full form of RevPAR?
Q6- What is the full form of HK?
Q7- What is the full form of LRA?
Q8- What is the full form of DND?
Q9- What is the full form of OOO?
Q10- What is the full form of HSKP?